Return & Refund Policy

Thank you for shopping with us. We want you to feel confident in your purchase. Please review our policy below.

Final Sale

All purchases are considered final sale. This means we do not accept returns, exchanges, or issue refunds once an order has been placed.

Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 7 days of delivery at sales@bisco.com. We will review your request and may issue a replacement or refund at our discretion. To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Photos of the product and packaging

Order Issues

If you believe there was an error with your order (wrong item received, missing item, etc.), please contact us within 7 days of delivery, and we will work to resolve the issue.

Contact Us

For any questions about this policy, you can reach us at:

📧 sales@bisco.com
📞 (800) 247-3368